AI use in the workplace has nearly doubled in the U.S. since 2023, according to new Gallup data. In 2025, 40% of employees report using AI tools at least a few times per year, up from 21% two years earlier. Daily and frequent users—those interacting with AI several times per week—also saw significant growth, especially among white-collar workers.
Leadership and management roles are adopting AI much faster than individual contributors. A third of high-level managers report frequent use, compared to just 16% of non-leadership staff. The trend is clearest in sectors like tech, professional services, and finance, where AI integration is already transforming workflows. Meanwhile, adoption among production and frontline employees has stagnated at around 9%, showing little movement since 2023.
Despite all the change, most workers don’t seem overly concerned about losing their jobs to AI. Only 15% believe AI might replace them within five years, a number that’s remained steady. But while nearly half of organizations are said to be adopting AI, only a small fraction of workers—22%—feel that there’s a clear strategic direction for its use, and even fewer report formal guidelines.
This gap in communication and clarity appears to directly affect how employees perceive and use AI. When leadership offers a well-defined strategy, employees are significantly more likely to feel prepared and comfortable using the tools. But overall, only 16% strongly agree that AI tools at work are actually helpful. The message is clear: adoption needs leadership, structure, and meaningful support.
Gallup is a U.S.-based analytics and advisory company known for its public opinion polls. Founded in 1935 by George Gallup, it gained fame for political polling but now focuses mainly on workplace research, well-being, employee engagement, and organizational performance. Companies and governments use Gallup’s data to guide decisions on leadership, employee satisfaction, and social trends.
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